eGOa, Privacy Policy
This translation is provided for your convenience. In case of any discrepancy, the Spanish version prevails.
Thank you for visiting the eGOa website (egoa.app) (“the Site”), contacting eGOa and/or using any of eGOa's mobile applications or services (the “Services”). The purpose of this Privacy Policy is to describe how eGOa handles the information you provide or that we learn about individuals who: visit our website, contact us by mail, email or phone or in person, or provide us with information by any other means. We recommend that you carefully review this notice before providing us with any information. By accessing and using the Services, you accept this Privacy Policy and our Terms of Use.
By visiting or using the services, you expressly consent to the processing of your personal information in accordance with this privacy policy. if you do not agree with our policies and practices, your choice is not to use the services. your personal information may be processed in the country where it was collected as well as in other countries (including the united states) where the laws on processing personal information may be less strict than the laws of your country. by uploading personal information to the services, you warrant that you have the right to transfer such information outside your country.
eGOa's website and Services are not intended for children under 18, and eGOa does not knowingly collect any information from children under 18 through its website. If the parent or guardian of a child under 18 believes the child has provided us with information, the child's parent or guardian should contact us if they want this information removed from our files. If eGOa learns from any source that it holds information about a child under 18 in retrievable form in its files, we will delete that information from our existing files.
When you register to create an account, subscribe to a newsletter or contact us with a question or comment, you may voluntarily provide us with certain information, such as your name, email address, phone number or other contact information. We will use this information to manage your account and to respond to or fulfill any request or inquiry you make.
If you apply to buy a home using the Services, you will be required to provide certain information that eGOa will use to verify your identity and to complete and manage the sale. This may include: legal name, date of birth, address, a copy of your government-issued ID, passport, national identity card or driver's license. We may also collect information about your bank account, credit history or other information needed to manage your account. Your home purchase application will contain complete information on how we may use and access your online banking information. With your express authorization, we may use your information to run a credit check or otherwise consider your eligibility to receive a loan or other financing.
At this time, eGOa provides a link to Altera Finance, a third-party lender, so that users can apply for and receive a mortgage or other financing options. eGOa provides this link for your convenience. Any information you provide to Altera Finance is subject to Altera Finance's privacy policy and terms of use. We recommend that you review these policies before providing any information to Altera Finance. In the event that eGOa offers financing directly or otherwise partners with or links to a different third-party provider, eGOa will update this policy.
You may also choose to post or upload additional information, such as videos, photos or other content (“User Content”), to publicly available parts of the Services. User Content you post on a public forum or that is publicly available will be available to other users of the Website and may be retrievable by third-party search engines. Third parties may also download or share your User Content on social networking sites such as Facebook, Pinterest, Twitter and Google+, as well as by email. We recommend that you protect your privacy and anonymity and not upload any User Content you are not comfortable having available to the general public. Any third party with access to your information through the Services will be permitted to use the information in the same way as if you had submitted the information directly to that third party. Posting any information on the Website is entirely voluntary on your part, and we recommend that you carefully consider the information you choose to make publicly available.
Like most website operators, eGOa collects non-personally identifiable information of the kind that web browsers and servers typically make available, such as browser type, language preference, referring site and the date and time of each visitor request when visitors use the Services. eGOa's purpose in collecting non-personally identifiable information is to better understand how eGOa's visitors use the Services. From time to time, eGOa may release non-personally identifiable information in the aggregate, for example by publishing a report on trends in the use of its Services, and eGOa may use aggregated information for anyone without obligation. eGOa also collects potentially personally identifiable information such as Internet Protocol (IP) addresses and may collect statistics about visitor behavior on the Services. For example, eGOa may monitor the Services to help identify spam. We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
In addition to log data, we may also collect information about the device you're using to access the Services, including the type of device, operating system, device settings, device identifiers and crash data. Whether we collect some or all of this information often depends on the type of device you're using and its settings. To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider. We do not collect personal information automatically, but we may link this information to personal information about you that we collect from other sources or that you provide to us.
In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase the functionality of the Services. These third-party service providers have their own privacy policies addressing how they use such information.
We use the information we collect to give you full access to and functionality of the Services. Accordingly, your information may be used for the following purposes:
In connection with the activities above, we may create profiles based on your interactions with eGOa's Services, your profile information and other content you submit to eGOa's Services, and information obtained from third parties. We process this personal information for these purposes given our legitimate interest in protecting eGOa's Services, in measuring the proper performance of our contract with you and in complying with applicable laws.
EGOA may share Personal Information with certain third parties such as our agents, service providers and other representatives acting on our behalf. For example, we may share Personal Information with third parties to perform services on our behalf, such as: managing properties; obtaining and maintaining insurance coverage; processing payments or fees; and carrying out other business activities as needed. The third parties we do business with are authorized to use your information only to perform the service they are hired for. They are required to comply with the terms of our Privacy Policy, including reasonable measures to ensure your personal information is secure. From time to time, we contract with trusted third-party providers who would receive your Personal Information and perform anonymous aggregate analysis of the data. Through our contractual arrangements, we require our contractual partners to maintain adequate security of the Personal Information provided to them. We do not allow such third parties to sell your Personal Information to other third parties.
We may disclose aggregated, non-personally identifiable information about our users without restriction.
Other than to its employees, contractors and affiliated organizations, or as described above, we disclose personally identifiable information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of EGOA, third parties or the public at large. If you send us a request (for example, through chat, a support email or one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or to help us support other users.
In addition, in some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets transferred. Also, if eGOa or substantially all of its assets were acquired, or in the unlikely event that eGOa went out of business or entered bankruptcy, user information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of eGOa may continue to use your personal and non-personal information only as set out in this policy. Otherwise, we will not rent or sell potentially personally identifiable information and personally identifiable information to anyone.
We may also disclose your personally identifiable information if you give your express consent to the disclosure.
We are committed to protecting your Personal Information. We carry out regular testing of our facilities and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
eGOa does not sell or rent the personal information we have collected or retained about you to any other third party for profit. Accordingly, we do not offer individuals the ability to "opt out" of the sale or rental of personal information because we do not engage in those practices.
The period for which we store your personal information varies depending on the purpose of the processing. For example, we store personal information needed to provide you with products and services, or to facilitate transactions you have requested, for as long as you are an eGOa customer. We store your personal information for marketing purposes until you opt out of receiving further direct marketing communications in accordance with applicable law. In all other cases, we store your personal information for as long as needed to fulfill the purposes described in this Privacy Statement, after which it is anonymized (where permitted by applicable law), deleted or destroyed.
Cookies are text files containing small amounts of information that are downloaded to your hard drive or your browser's memory when you visit one of our Sites. Cookies are useful because they help organize the content and layout of our Sites and allow us to recognize computers or other devices that have visited our Sites before. Cookies perform many different functions, such as allowing our Sites to remember your preference settings and helping us improve the usability and performance of our Sites and your experience using them. Our Sites may also contain electronic images known as web beacons, sometimes called single-pixel gifs, that allow us to count the number of users who have visited specific pages. We may also include web beacons in promotional email messages or newsletters to determine whether the messages have been opened and acted upon. The type of cookie or similar technology that may be used on our Sites can be categorized as follows:
For users interested in eGOa's services in the European Union and the United Kingdom, you can select the cookies you want to keep. For more information and to update your preferences, click the "Cookie settings" link on our website.
For any users in California, you can choose to accept non-necessary cookies. For more information and to update your preferences, click the "Cookie settings" link on our website.
Generally, you can change your browser settings to refuse cookies, and you can withdraw your consent at any time by changing your browser settings to refuse or disable cookies or by opting out of specific cookies through the opt-out options shared below. If you choose to refuse cookies entirely, you may not be able to fully experience the features of the Sites you visit.
As part of our use of cookies, we may also use different analytics tools that serve to measure, analyze and optimize our marketing measures and provide you with personalized ads that may be of particular interest to you.
For users in the European Union and the United Kingdom, we cannot run these web analytics tools without your consent. If you choose not to give consent, these analytics tools will not run on the website. You can select the cookies you want to keep and update your preferences by clicking the "Cookie settings" link on our website.
The analytics tools may include the following:
You are permitted, and hereby agree, to provide personal information to eGOa only if such personal information is accurate, reliable and relevant to our relationship, and only to the extent that such disclosure will not violate any applicable data protection law, statute or regulation.
You may have certain rights under applicable data protection law regarding the personal information about you that is collected through the Sites or when you otherwise communicate or interact with us. To exercise any of these data privacy rights, contact us, or have your authorized agent contact us, in accordance with the "Contact us" section listed below. If you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or are the authorized agent of) the consumer whose personal information is the subject of the request. We will respond to any data request within the timeframes required by law, and we may charge a fee to facilitate your request where permitted by law.
eGOa processes personal information in accordance with the legal bases set out in the EU General Data Protection Regulation (GDPR) or the law of EU member states. For example, our processing of personal data about individuals (as described above) is justified on the basis of legal provisions that (1) the processing is based on consent; (2) the processing is necessary for eGOa's legitimate interests as set out here; and (3) the processing is necessary for the performance of a contract to which you are a party. If you are in the EU or are protected under the GDPR, you may have certain rights regarding personal data. To the extent permitted by applicable data protection laws, you may access the personal data we hold about you; request that inaccurate, outdated or no-longer-necessary information be corrected, deleted or restricted; and request that we provide your personal data in a format that allows you to transfer it to another service provider. You may also withdraw your consent at any time where we rely on your consent to process your personal data. You may object to our processing of your personal data where such processing is based on our legitimate interest. You have the right to lodge a complaint with your competent data protection authority. If you wish to exercise any of these rights, contact us in accordance with the instructions provided below.
The Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
We may update this Privacy Statement from time to time. When we do, we will revise the "last updated" date at the top of the Privacy Statement and take any additional steps the law may require.
If you have questions about this Privacy Statement, our handling of your personal information, or if you would like to request more information or exercise a data right, contact us by email at politicadeprivacidad@egoa.app.
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